Introduction:
“The Executive B&B” and or “The Executive” shall mean “Bedser Properties (Pty) Limited”, and/or anyone acting for or on behalf of Bedser Properties (Pty) Limited, provided such person has been duly authorized and is acting within his or her scope of duty.
The “Service” provided and invoiced by The Executive B&B includes, but is not limited to, the reservation of a room for a specific date for a particular customer and/or providing the agreed upon the room and additional services as confirmed.
To avoid any misunderstanding, a booking confirmed via Booking.Com or any other on-line platform, a voucher, pre-payment or emailed invoice constitutes a binding contract.
We require full pre-payment to secure your booking. Our payment terms are full payment two days before check-in date.
In the event of premature departure, we charge for the full original booking.
Cancellation Policy:
Less than 1 week before stay date or no-show: 0% refundable, full invoice payable
More than 1 week up to 2 weeks before stay date: 50% refundable.
Refunds may incur a 10% administration fee to cover bank charges and additional admin costs.
Accommodation might be cancelled automatically if the pre-payment is not received within two days of making the booking – but this does not resolve the customer of any liabilities regarding its obligation relating to payment for the service provided as stated above, or timeous notification of cancellation or changes to the booking.
No Smoking:
No smoking is permitted in any rooms, the eatery or courtyard outside of the rooms. We reserve the right to cancel any booking due to the violation of this policy, without a refund.
No Eating in Rooms:
No eating or drinking is permitted in any rooms. An Eatery is provided together with cutlery, crockery, microwave and a fridge. We reserve the right to cancel any booking due to the violation of this policy, without a refund.
Noise and Disturbance:
Out of respect for neighbours, noise levels will be kept to a minimum. No disturbance of any type will be allowed. No noise after 22:00. We reserve the right to cancel any booking due to the violation of the disturbance and noise rule without a refund.
Visitors, Children, Animals:
Guests may not invite visitors to their room.
Regrettably NO children or animals allowed.
Check-in / Check-out:
A copy of the cardholder’s ID /Passport is required on arrival.
Check-in time: 14:00 – 17:00.
Late check-in’s to be arranged personally with the owner before arrival.
No check-ins will be accommodated after 22:00.
Check-out time: Strictly 10:00.
If rooms are not vacant by check-out time, guests will be charged for an additional day.
We reserve the right to perform a room inspection prior to check-out.
Liability:
ALL GUESTS ENTER THESE PREMISES AT OWN RISK.
All vehicles parked at own risk.
The Owners/Management are not liable or do not accept any responsibility for any lost, stolen or damage done to any guest’s property.
Any damage to the property or its content should be reported immediately upon arrival to Owners/ Management. If guests fail to do so, they will be held liable for any damage to the property or content.
Safety:
Monitored security cameras are placed in common areas.
The sliding gates at the entrances should be closed at all times.
Please make sure you lock all doors (glass entrance front, dining room & room doors) of the property during the day and especially at night.
Unauthorised persons/visitors are not allowed on the premises without owners prior consent.
Only guests whose names appear on the invoice will be permitted on the premises. Any unauthorised persons that were not originally booked and paid for will be charged at a premium rate of R 1 500 per person.
Our guest’s safety is our top priority and should you not comply with these rules, you will be expected to settle the FULL account and leave the premises immediately.
The right of Admission is Reserved.
No persons other than those quoted for, are permitted to share the accommodation nor are they permitted to access our rooms. A maximum of 2 paying guests will be accommodated and permitted.
Payment Terms:
Accommodation prices apply at the time of booking.
Full amount payable seven days in advance to confirm reservation.
We do not accept any cheques as payment.
All accounts to be settled on arrival.
The credit card used to make the online booking needs to be presented at check-in.
The Terms and Conditions of this booking are deemed to be accepted on receipt of the voucher, purchase order, emailed confirmation or invoice, or Credit Card details for Authorised Manual Transaction payment.
The person/individual that makes the initial booking will be deemed the responsible person for settling the account and no third party correspondence will be entered into.
Banking details:
Bedser Properties (Pty) Ltd
Bank: FNB
Branch code: 21 01 21
Account No.: 521 201 45852
Please e-mail proof of payment to: juan@theexecutivebnb.co.za
Please note that we do not check our bank account frequently to see whether made payment, guests are required to send the proof of payment to us via email (juan@theexecutivebnb.co.za).
CONSENT CLAUSE DISCLOSURE OF PERSONAL INFORMATION
